Refund policy

IF YOU WOULD LIKE TO RETURN AN ITEM, PLEASE MAKE SURE TO:

In general:
  • return your item in the original packaging
  • submit your return within 30 days
  • please only return the wrong/faulty item, if our customer care team asks you to
For sportswear:
  • treat the sportswear with care when trying it on,
  • wear underwear when trying them on
  • not remove any labels or tags

DIRTY/WORN CLOTHING OR PIECES MISSING TAGS/LABELS WILL NOT BE REFUNDED!

For hygiene reasons, underwear, swimwear, and sealed products CANNOT be returned once unsealed.
For Buy one, get one items:

The free items within this promotion cannot be solely returned for a refund or be exchanged.
Refunds are only available if the paid and free items are returned together.

Promotional Free Gifts
If your order included a free gift as part of a promotional offer (e.g. “Free gift when you spend £X”), and you return item(s) that bring your order total below the qualifying spend:
  • The free gift must be returned along with your item(s).
  • If the free gift is not returned, we reserve the right to deduct the value of the gift from your refund.

We’ll always clearly state the promotional requirements during the returns process. If you have any questions about returns and promotional gifts, please contact our team. We’re happy to help.
Please contact our customer care team, if you should have any issues with your purchased products.

Refund

Once your return is delivered to our warehouse, please allow 5-7 business days for it to be processed and a further 4-6 business days for your refund to be issued.